Regardless the industry, markets are growing and so is the tourism sector - all the more with the increasing globalization. More players in the market could become competitors, whether it's the travel agency around the corner or the online booking.…
More and more companies use virtual landline numbers to be locally attainable for their customers from all over the world. But what exactly are virtual landline numbers, and, more importantly, how can these benefit your organization and customers? What are…
You know as well as we do, one of the key indicators of business performance is… you guessed it... customer service. We recently came across this article on CNBC, which discusses customer service woes - aptly titled 'These start-ups let you skip…
Organizations that operate in various countries, and thus work with different telecom providers in each country, can run into some issues when numbers have to be coupled or connected with each other, for example when cross-border marketing actions have to…
Here at TeleForwarding we strongly believe that the traditional and reliable technologies we know so well go hand in hand with the latest developments in telecom. An example is the use of traditional telephony next to VoIP to ensure accessibility…
Many people tend to think that internet telephony is a new technology, while it in fact has been around for years in one form or another. In fact, you may already be using VoIP (Voice over Internet Protocol) without knowing…
You have been following the developments regarding VoIP for a while now, and the time has to come to act on it and see if a switch to VoIP would truly be an asset for your organization. So, what are the…
Telephony has seen accelerated innovations the last 25 years, a development that was introduced with the advent of mobile telephony late last century. The introduction of the smartphone, some 10 years ago only gave a significant boost. The old-fashioned Bakelite…
Most companies are familiar with service numbers, that have the prefixes 0800 and 0900. But the increasing popularity of the 088 company numbers in the Netherlands make a lot of entrepreneurs wonder if these numbers are a better option as…
Digital Nomads (DN): this term has become increasingly popular over the last few years and refers to people using communication technologies to earn a living while travelling the world. Just Google the term and you’ll find many blogs telling you…