What is Voice2Mail and how does it work?
Voice2Mail is a smart voicemail feature that converts incoming voicemails into audio files (.wav). These audio files are then forwarded to the email address(es) you specify. Read more...
Do I have a personal contact person?
Yes! This is something that sets us apart from our competitors. No matter how small or big your business is and whether you order one or one hundred phone numbers, you will always get a personal account manager whom you…
In which countries are your phone numbers available?
We offer international Freephone numbers, domestic Toll Free phone numbers and Local phone numbers in over 100 countries and 3000 cities around the world. Click here to see our full Global Coverage.
What is Fax2Mail and how does it work?
If you don’t have a fax machine but would still like to be able to receive faxes, our Fax2Mail feature is just the thing for you. Our Fax2Mail feature converts incoming faxes on your freephone or local number to a…
Can I receive multiple simultaneous calls?
That depends on the kind of number you order. Most of our freephone and toll-free numbers have unlimited speech channels, which means that, as long as your own phone lines can handle high call volumes, you can receive an unlimited…
Are additional features included in the price?
Some additional features, such as international call forwarding and the occasional change of destination numbers, are free of charge. For other features we charge an additional fee per month and/or per minute. Please contact us for the exact prices.
What is a premium rate number?
A premium rate number is a phone number that can be called at a pre-determined (premium) rate. Premium rate numbers usually offer information and entertainment services. Callers pay for the service offered through their phone bill. Learn more about Premium…
Can you forward calls to several different phones?
Yes, this is called sequential ringing. With sequential ringing we can forward calls to several different phones or phone numbers in a pre-determined order. For instance: you run a technical support hotline and want your incoming calls forwarded first to…
Is international call forwarding included in your service?
Yes, all our phone numbers, whether they are international freephone, domestic toll-free or virtual landline numbers, come with international call forwarding to any landline, mobile phone - and sometimes IP address - in the world. International call forwarding to a…
What is a virtual landline number?
A virtual landline number, also known as a geographical or local phone number, looks like a normal landline number, has a local call prefix and can be called at a local rate. Because this number is virtual all incoming calls…