Virtual Landline Number
A virtual landline number, also known as a geographical or local phone number, looks like a normal landline number with a local call prefix and can be called at a local rate. Even so, there is a difference between our…
Can I switch to TeleForwarding and keep my current phone numbers?
Yes, if you would like to switch to TeleForwarding but keep your current toll-free or local phone number, you can transfer these numbers to us via a process called porting. During the porting process your phone numbers will continue to…
What is a domestic toll-free number?
A domestic toll-free number is a toll-free number that can be set up in one single country and can be reached from within that entire country. In most European countries domestic toll-free numbers are known as 0800 numbers, these numbers…
Can incoming calls to my number be forwarded to VoIP/IP?
All our virtual landline numbers can be routed to VoIP/IP. Currently, calls to your international freephone and domestic toll-free numbers can only be forwarded to IP in specific cases. To find out more about routing to IP, please contact us.…
What are the payment options?
Our standard payment method is by bank transfer. For clients in several countries within the EU we also offer payment options via direct debit. For clients outside of the EU it is possible to pay via a deposit in order…
Can callers tell I’m not physically in the location they’re calling?
No, not unless you tell them. All incoming calls will directly be forwarded to the chosen destination number via high quality phone lines. No matter whether we have to forward your calls around the world, or to the next city,…
Can incoming calls to my number be forwarded to a mobile phone?
Yes, incoming calls to your international freephone, domestic toll-free or virtual landline number can be forwarded to a mobile phone anywhere in the world. For call forwarding to a mobile phone we have to charge a surcharge, please contact us…
What is an international freephone number?
International freephone numbers are also known as +800 numbers or UIFN. A +800 number can be set up in around 50 countries worldwide and in each of these countries the number has the same format (+800 XXXX XXXX) and can…
Can mobile callers always reach my number?
All Local Phone numbers and most Toll Free phone numbers can be reached from mobile networks. In the case of international Freephone numbers things are a bit more complicated. In some countries +800 numbers can always be reached from mobile networks,…
How long does it take before I can start using my new number?
That depends on the type of number you order. Local phone numbers can usually be activated immediately. Toll Free phone numbers we have on stock can be activated within a few days, for new domestic and international freephone numbers it…