{"id":4518,"date":"2015-08-19T15:49:18","date_gmt":"2015-08-19T13:49:18","guid":{"rendered":"https:\/\/www.teleforwarding.com\/?page_id=4518"},"modified":"2015-08-19T15:55:18","modified_gmt":"2015-08-19T13:55:18","slug":"call-origination","status":"publish","type":"page","link":"https:\/\/www.teleforwarding.com\/glossary\/call-origination\/","title":{"rendered":"Manage Your Calls Based On Call Origination"},"content":{"rendered":"

Call origination is referred to as the \u201cstarting point\u201d of the call or the initiation point. Call origination can also be called voice origination.<\/p>\n

You can use call origination to manage your incoming calls according to the country or region they are coming from. TeleForwarding’s system automatically recognizes the country and can welcome the caller in his national language. You can also let the caller type the postal code or choose the region he is calling from. As soon as the country or region is determined, the caller is automatically forwarded to the respective subsidiary or department.<\/p>\n

Advantages of call origination<\/strong><\/p>\n

By segmenting the callers in advance, using call origination, and forwarding them to the correct department or subsidiary, customers can talk to an employee in their mother tongue and you can handle calls more efficiently. Ultimately call origination saves time and increases customer satisfaction, because the customer feels well-handled by a fellow countryman.<\/p>\n

If you want to use call origination to segment your incoming calls please contact us:<\/p>\n

Use our contact form, send an e-mail (info@teleforwarding.com) or call:<\/p>\n

Landline (International): +31 20 208 1200
\nFreephone (International): +800 00123456
\nFreephone (USA): 1 855 444 3210<\/p>\n

Our team will be glad to assist you!<\/p>\n","protected":false},"excerpt":{"rendered":"

Call origination is referred to as the \u201cstarting point\u201d of the call or the initiation point. Call origination can also be called voice origination. You can use call origination to manage your incoming calls according to the country or region they are coming from. TeleForwarding’s system automatically recognizes the country and can welcome the caller…<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":4478,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.teleforwarding.com\/wp-json\/wp\/v2\/pages\/4518"}],"collection":[{"href":"https:\/\/www.teleforwarding.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.teleforwarding.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.teleforwarding.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.teleforwarding.com\/wp-json\/wp\/v2\/comments?post=4518"}],"version-history":[{"count":3,"href":"https:\/\/www.teleforwarding.com\/wp-json\/wp\/v2\/pages\/4518\/revisions"}],"predecessor-version":[{"id":4521,"href":"https:\/\/www.teleforwarding.com\/wp-json\/wp\/v2\/pages\/4518\/revisions\/4521"}],"up":[{"embeddable":true,"href":"https:\/\/www.teleforwarding.com\/wp-json\/wp\/v2\/pages\/4478"}],"wp:attachment":[{"href":"https:\/\/www.teleforwarding.com\/wp-json\/wp\/v2\/media?parent=4518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}