{"id":18295,"date":"2022-06-24T09:24:36","date_gmt":"2022-06-24T07:24:36","guid":{"rendered":"https:\/\/www.teleforwarding.com\/?p=18295"},"modified":"2023-03-13T17:11:57","modified_gmt":"2023-03-13T16:11:57","slug":"call-forwarding-to-a-softphone-app","status":"publish","type":"post","link":"https:\/\/www.teleforwarding.com\/blog\/call-forwarding-to-a-softphone-app\/","title":{"rendered":"Virtual phone numbers call forwarding to a softphone app on individual employees’ smartphones, how does it work?"},"content":{"rendered":"
Many organisations offer their employees the opportunity to work at different locations. Although everyone can be reached by mobile phone these days, this form of mobile telephone accessibility often does not fit in with business operations and an optimal Customer Experience (CX).<\/p>\n
In this blog, we show you how to optimise your business telephone accessibility by redirecting virtual landline numbers to a softphone app on the smartphone.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n
First of all, a landline number<\/a> gives a better business image compared to mobile numbers. In addition, these landline numbers are directly linked to a region (area code) or to a country (national number). For many organisations, this image is an important factor in persuading customers to do business with them.<\/p>\n In order to maintain these advantages and to combine them with employees who want and need to work flexibly, it is now possible virtual numbers call forwarding to a softphone app on a mobile, necessary for maintaining good telephone accessibility. When calling a landline number from a smartphone (see below how this works), customers see an incoming call from the landline number. This also contributes to the trust of a professional company.<\/p>\n Virtual landline numbers<\/a> have another big advantage: you can also forward foreign landline numbers. For callers from abroad, this avoids extra international call charges and you retain the desired local appearance & telephone accessibility to the local market.<\/p>\n Important to know is that the mobile number will always be available as it is now.<\/p>\n Would you like to know if local\/national virtual phone number forwarding<\/a> could be interesting for you or your company? Please contact<\/a> us and let us inform you about the possibilities.<\/p>\n <\/p>\nHow does fixed-to-mobile call forwarding work?<\/h4>\n
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\non the display<\/li>\n<\/ul>\nBonus benefits for employers<\/h4>\n
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\nby different employees.<\/li>\n
\nhave all of these (inter)national virtual phone numbers call forwarding to the softphone app.<\/li>\n<\/ul>\nWhat about the call charges when using (inter)national virtual phone numbers in a softphone app?<\/h4>\n
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\nExample:<\/em> Calls from Belgium to a Belgian number are free in the Softphone app.<\/li>\n
\nExample:<\/em> Calls from Belgium to a Dutch number are not free in the Softphone app.<\/li>\n
\nthan the standard rates for (inter)national calls.<\/li>\n
\nsees your mobile number in the display.<\/li>\n<\/ul>\n