{"id":5553,"date":"2016-05-10T14:37:05","date_gmt":"2016-05-10T12:37:05","guid":{"rendered":"https:\/\/www.teleforwarding.com\/?p=5553"},"modified":"2016-05-10T14:52:03","modified_gmt":"2016-05-10T12:52:03","slug":"the-dangers-of-voip","status":"publish","type":"post","link":"https:\/\/www.teleforwarding.com\/blog\/the-dangers-of-voip\/","title":{"rendered":"The dangers of VoIP"},"content":{"rendered":"

\"dangersMany people tend to think that internet telephony is a new technology, while it in fact has been around for years in one form or another. In fact, you may already be using VoIP (Voice over Internet Protocol) without knowing it.<\/p>\n

VoIP vs. PSTN<\/h2>\n

So how does VoIP work? Let\u2019s compare it to conventional phone calls. When you make a normal phone call using the Public Switched Telephone Network (PSTN) you use what’s called\u00a0circuit-switched telephony. This system sets up a channel between two points for the duration of the call, based on copper wires carrying analog voice. This contrasts newer internet telephony networks, which are based on digital technologies. VoIP uses packet-switched\u00a0telephony, which sends the message in countless individual packets.<\/p>\n

The advantages of VoIP are numerous and indisputable. It\u2019s flexible, cheaper and the capacity is generally much bigger \u2013 nearly unlimited. A thorough analysis of the pros and cons of VoIP vs. traditional telephony can be found all over the internet \u2013 check out this comparison<\/a> or this SlideShare deck<\/a> for instance. More and more businesses make the switch to IP-based telephony.<\/p>\n

This means that we become increasingly dependent on data environments, and at the same time have to maintain trust in continuity of power supply. Not all that exciting, but it does mean increasing vulnerability, just think about the Internet of Things<\/a>. But what to do when there\u2019s a power outage? Let\u2019s have a look at the numbers: regular phone services work 99.9% of the time, meaning just one out of every 1,000 calls won’t be completed. But the average VoIP service drops 31 out of every 1,000 calls.<\/p>\n

Even the worst result might seem good. However, any dropped call could be crucial. There are some situations where it would be disastrous if the lines are failing, especially when there\u2019s a need for quick action and response;<\/p>\n