What we collect and how we use it
TeleForwarding gathers customer data in order to provide them with the following services: If you make a calculation we will need a name, telephone number and e-mail address in order to contact you about the relevant calculation. If you make a contact request, we will use your name, e-mail address and telephone number in order to contact you about the relevant request or requested offer.
As far as the possibility within the website exists to insert personal or commercial data, the disclosure of these data on the part of the user is explicitly on a voluntary basis, before the data are saved, you will always be asked to accept this privacy statement. If you only wish to use the general information part of our website, we do not need or save any personal data. We will keep your personal information as long as is needed to answer your request, set up a contract and maintain the service and/or to analyze customer satisfaction. You can withdraw this agreement at any time without indicating any causes of this withdrawal towards TeleForwarding and by sending an e-mail to: email@example.com. Without your personal agreement we will not save any personal data, however, a withdrawal or denial of this agreement results in the fact that a contract cannot be set up nor a contact established.
TeleForwarding will not sell your information to third parties and will only and solely place your personal data at the disposal of a third party if this third party is involved in the processing of your order. Our employees and any third party brought in at our request are bound to respect the confidentiality of your data. Legal actions against senders of so-called „Spam e-mails“ by violations of this prohibition are distinctly reserved.
You can reject cookies on this website at any time, however, if you do not allow cookies on our website, you will not be able to use our online calculator and the general functionality and user friendliness of our website may be limited. The technical cookies used for the calculator save the following data: your name, your e-mail address, your phone number and your personal settings of the calculator. More information about the processing of these saved data can be found under “what we collect and how we use it.”
You can find more information about the (de)activation of cookies in the settings of your browser or via your browser’s help function. Here you can:
- Enable first party cookies (cookies placed by the owner of the website)
- Enable third party cookies (cookies placed by parties other than the owner of the website)
- Reject all cookies
- Reject all cookies, but with certain exceptions
Google Analytics and cookies
Via this website the American company Google places a cookie as part of the service called “Google Analytics”, a web analysis service provided by Google, Inc. We use this service to analyse the usage of our website and generate reports about this usage in order to improve the website.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
Google maintains to adhere to the Safe Harbor principles and is a member of the Safe Harbor Program of the US Department of Commerce. This means that there is an adequate level of protection for the processing of your personal data. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Jivo Chat and Cookies
We have embedded buttons on our website for sharing, liking or bookmarking our pages on social networks such as Facebook, Pinterest, LinkedIn, Youtube and Twitter. These buttons use a small code that comes from Facebook and Twitter itself. This code also places a cookie (description above). We have no influence on this.
You can read the privacy statements of Facebook, Pinterest, LinkedIn, Youtube and Twitter to find out how they use and store the personal data acquired by these cookies (these statements may change on a regular basis).
The information generated by these cookies are made anonymous as much as possible. The information will be transmitted to and stored by Twitter, Facebook ,Pinterest, LinkedIn, and Youtube in the United States. These social media platforms maintain to adhere to the Safe Harbor Principles and are members of the Safer Harbor Program of the US Department of Commerce. This means that there is an adequate level of protection for the processing of your personal data.
Controlling your personal information
Under the General Data Protection Regulation (May 2018) you have the right to request a copy of the personal information TeleForwarding holds about you and to have any inaccuracies corrected. We will use reasonable efforts to supply, correct or delete personal information about you on our files. If you have further questions about this Privacy Statement, or wish to correct any information, you can contact us at the following address:
TeleForwarding International B.V.
1081 JD Amsterdam
You can download our General Notice General Data Protection Regulation here.
Changes to the Privacy Statement
We may change this privacy statement from time to time. In case of a change to the terms and conditions of this Privacy Statement, you will always find the most recent version on this page.