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Welcome Message

A welcome message is a spoken message that is played for every caller. In combination with our international prefix recognition system, you can set up various messages spoken in the language of the country from which the call is made.…

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Undesired Calls Fillter

With an undesired calls filter you can filter out undesired calls, such as calls from prank callers. After identifying the number of the undesired caller this number can be blocked for every future call. Read more...

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PRS

PRS stands for Premium Rate Service. In telecoms a premium rate service refers to premium rate numbers; inbound phone numbers that can be called at a certain rate per minute or per call. In certain cases, premium rate numbers can…

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ITFN

ITFN stands for International Toll-Free Number. Despite it's name, an ITFN is actually a national toll-free (or freephone) number that can be called for free within one country only. However, ITFN's can be set up in over 100 countries worldwide…

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UIFN

UIFN stands for Universal International Freephone Number. A UIFN number is an international freephone number that can be called for free in around 45 countries around the world. UIFN are also known as +800 numbers - the plus refers to…

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VoIP

VoIP stands for Voice over Internet Protocol which means call forwarding via the Internet rather than the traditional global PSTN. Read more...

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Time/Day Routing

Tiime/Day Routing is a feature that enables you to forward calls based on the time of day or day of the week a call comes in. For example, you might want to send calls to your call centre during business…

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SIP

SIP stands for Session Initiated Protocol. This term refers to VoIP termination, where calls are routed via the Internet rather than the traditional global PSTN. TeleForwarding only uses VoIP in specific situations. Read more...

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Sequential Ringing

Sequential ringing forwards a call to different phones in a pre-determined order. Once the call is answered, the sequence stops. For instance, you might set up a sequence to ring your office phone first, then your mobile phone, then your…

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Ringback Tone

The ringback tone is what the caller hears while waiting for a call to be connected. Ringback tones vary from country to country, but our system offers one single ringback tone for all countries, so your callers won't realise their…

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